Privacy Policy

Effective Date: Oct 2025
Company Name: Kora Home Ltd
Website: www.aquahmauritius.com
Registered Office: [Insert Address], Mauritius

1. Introduction

Kora Home Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.aquahmauritius.com, and when you purchase our Aqua H Hydrogenated Water bottles or interact with us online.

By using this website, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following data:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment details (via secure third-party processors).

  • Technical Information: IP address, browser type, device information, pages visited (via cookies and analytics tools).

  • Communication Data: Your inquiries, reviews, or feedback submitted via forms or emails.

3. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Respond to inquiries or customer support requests

  • Improve our website and user experience

  • Send promotional communications (if opted-in)

  • Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Trusted third-party service providers (e.g., payment processors, shipping companies)

  • Legal or regulatory authorities when required by law

  • Business partners or affiliates (only with your consent)

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. However, no internet-based platform is completely secure.

6. Your Rights

Under applicable data protection laws (including the Mauritius Data Protection Act), you have the right to:

  • Access or correct your personal data

  • Request data deletion or restrict processing

  • Withdraw consent to marketing communications

To exercise these rights, contact us at info@aquahmauritius.com

7. Cookies

We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences via your browser settings.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with the effective date.

10. Contact Us

For questions or concerns about this policy, contact:

Kora Home Ltd
Email: info@aquahmauritius.com
Phone: +230 52504401
Address: Mauritius

📄 Terms of Service

Effective Date: Oct 2025
Website: www.aquahmauritius.com
Company Name: Kora Home Ltd

1. Acceptance of Terms

By accessing or using our website and purchasing Aqua H Hydrogenated Water bottles, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website.

2. Products & Orders

  • We offer hydrogenated bottled water products for sale.

  • Product availability, pricing, and specifications may change without notice.

  • Orders are subject to acceptance and availability.

  • We reserve the right to cancel or refuse orders at our discretion.

3. Payments

  • All payments must be made securely via our payment methods.

  • We do not store payment card details on our servers.

  • Prices are listed in MUR (Mauritian Rupees) and include applicable VAT unless stated otherwise.

4. Shipping & Delivery

  • We deliver within Mauritius using trusted courier services.

  • Delivery times are estimates and may vary.

  • Delivery fees will be communicated at checkout.

5. Returns & Refunds

  • NO refunds unless your product is faulty. This does not affect your statutory rights.

  • Product guarantee for 6 months.

6. Intellectual Property

All content on this website (including logos, images, text, and graphics) is the property of Kora Home Ltd and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability

Kora Home Ltd shall not be liable for:

  • Indirect or consequential losses

  • Delays or failures due to force majeure events

  • Health claims not supported by clinical evidence (please consult your doctor)

8. User Conduct

You agree not to misuse the website or:

  • Transmit harmful code or spam

  • Impersonate others

  • Use the site for illegal purposes

9. Governing Law

These Terms are governed by the laws of Mauritius. Any disputes shall be subject to the exclusive jurisdiction of the Mauritian courts.

10. Changes to Terms

We may update these Terms periodically. Your continued use of the site constitutes acceptance of the updated terms.

11. Contact

Questions about these Terms? Contact us at:

Kora Home Ltd
Email: info@aquahmauritius.com
Phone: +230 52504401
Address: Mauritius